Frequently Asked Questions

Sales

Yes we do! Our cost per domain is $12 per year with privacy protection included. To find a domain name, check our our pricing page by clicking here!
Yes! You dont have to buy a full package. If you only need a logo or a specific web service that we offer, go to http://legacywebservices.com/pricing/ and select from our individual services menu.
We use Paypal to process all payments. You dont need to sign up for a Paypal account, but you will need a credit or debit card to pay. We are not able to accept cash, checks, or money orders.
Your payment is automatically deducted from your account on the day that you purchased your package each month. For instance, if you purchased the Elite Package on the 17th, each month on the 17th your payment will be automatically drafted from your account.
NO. We hire employees and do all work in house. We own our servers and provide all tech support in house. We do occasionally recommend services that we dont do ourselves to help you succeed online, but we own all aspects of our core business.
No. You may cancel your service any time and you wont be charged.

Technical

  1. Go to http://www.###yourdomainname###.com/wp-admin/ (change this information to your own domain name)
  2. Your username and password should have been sent to you via email. If you don’t have it, get in touch!
Easy Fix!

Click the ‘Lost Your Password?’ Link (shown below)

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Enter the Username that was sent to you when prompted (not your email).

YES! All of our websites are designed to be ‘responsive’. That means your site  will change to fit the device that it is being used on. We test every site that we make with a tool called Screenfly. If you want to see what your site looks like on different devices, click here to try it out!
Signing into your cPanel account is easy!

  1. Go to http://legacywebservices.com/cpanel
  2. Enter your login information – this is the same username and password you created when you set up your account

 

! Be careful! Your cPanel account is everything! If you destroy it, it cannot be rebuilt.

No. We use WordPress for all our sites. Services like Wix and Squarespace actually own your site, so they dont give you or anyone else access to move the site or make changes.
If your site is broken or you need help with an technical issue, you may fill out a support ticket by visiting your client area (click here)

Email and Traffic

Step 1: Visit http://legacywebservices.com/email (*You may want to bookmark that link!)

Step 2: Enter your email address and password – your default password is sent to you by us once your website is set up

Step 3: Once you are logged in, choose one of the three options on the screen to see your inbox

Yes! Once you log into your email account at http://legacywebservices.com/email, select ‘Forwarding Options’

How To Forward Emails

On the next screen, click ‘Add Forwarder’

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Lastly, enter the email address that you want all of your websites emails to go to.

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Thats it! Now every email sent to your website’s email will also be forwarded to your private inbox!

We promote our sites across our social media platforms at no charge to you. That rives some traffic to your site. But to get traffic, your website needs two things:

  1. Useful, Unique Content – No one is going to visit your site if there is nothing to read, watch, or listen to. Therefore , your first priority is writing blog posts, making youtube videos, and recording podcasts that are different from everything else out there. We can help with some of that! Visit http://legacywebservices.com/pricing/ for content production services.
  2. Search Engine Optimization – Google, Yahoo, and other search engines must know that you exist to send traffic to your site. All our websites are built with SEO in mind to make it easier for search engines to find your content.
All of our sites measure your traffic on your WordPress dashboard. Just log into your WordPress site and you will see your statistics right there.
That is not a service we offer yet. We use Aweber to do all email signup forms and lead capturing. You can sign up for their services by clicking here. The first month only costs a dollar!
Yes! All sites include professional email addresses (up to 5) . That means you can have yourname@yoursite.com or any other emails you need to put forth a professional appearance.

Get In Touch

If you are already a client and need help with an existing website or service that we offer, or you have any general questions, use the form to get in touch. You may also contact us via any social media platform you would like!